Uber India — I'm complaining about irresponsible behavior of driver. | |
Last night around 10:43pm we booked an uber back to our home, unfortunately our ride's tyre went flat. So, our existing driver asked us to look for another uber, as we did. We booked another uber and the other driver named riyazuddin with a hyundai accent. As he was on the way, he started his ride without letting us know and drive till a certain distance and then cancelled the trip. I found this really offensive as me and my family were standing alone trusting uber, after waiting for a while we booked another one for the third time at 11:58pm and then we received a call from driver asking "where are we heading to?" i didn't bothered to answer that question as if he'd had accepted the ride then he'd been informed by the uber, right? After walking for a couple of minutes we reached the location where our stubborn driver was waiting for us. We booked a ride from lodha paradise, nashik highway, thane (W) till lodha casa rio palava city dombivali. As soon as he showed up i noticed a difference in number plate of the car. The driver was hiralal with a maruti suzuki wagon r numbered as mh01cr4425. But he was driving mh03... As i questioned this difference he made a quick u turn almost crashed into my family and drove away. Moreover, today 2\11\17 from lodha casa rio palava city dombivali to mumbra station. After a couple of minutes i received a call from the designated driver pankaj with a white hyundai xcent (+91 [protected]), he straight away said he isn't interested to ride us till our destination and cancelled our trip with a charge of rs.47.59 why am i supposed to pay a price when the drives wasn't interested to drive me till my destination? What am i supposed to pay for? I hope you guys will take some action against this especially about hiralal. Expecting a reply soon. With regards, Shailesh sharma (+91 [protected]) Was this information helpful? | |
Uber India customer support has been notified about the posted complaint. | |
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