Uber India — Lost mobile in uber cab

Address:	Kolkata, West Bengal, 70064
Website:	Uber India

Hello team,
I want to report a “lost/stolen of mobile” case while traveling on uber. Today (04-sep-2016, 1.41 am) i traveled with my friend from saltlake, kolkata to kestopur, kolkata to fetch some stuff. The cab was booked by my friend (Mr. Atanu mahata, mobile no - [protected]) and we came back to my house (Saltlake, kolkata) within 30 minutes. Although the driver ended the trip at kestopur, he agreed and charged the same fare to drop us again at saltlake. I stayed in the car all the time and the phone might have slipped off from my pocket in the cab. Today morning around 8 am i found that and it is switched off since then. When i called the cab driver (Mr. Lalon kumar, mobile – [protected]) and asked him about it, he denied finding anything in his cab. I requested him for the number of the next rider and the number given (Mobile – [protected]) by him is switched off all the time. After that, i called him several times but he stopping picking up the phone. We even checked the option available in the uber app, but it redirected to his mobile which he didn't pick up. I remember clearly taking my phone with me before the trip. So i am pretty sure to leave it in the cab only. I have really valuable documents in it and unfortunately i don’t have backup of them. Need help from your side to sort out this matter. The details of the mobile are given below. I will update the police complaint details tomorrow (05-sep-2016). Screenshot of the ride is attached.
Model: htc desire 601 dual sim
Unit s/n: ht3c3wk00268
Imei: [protected]
Mobile no (S) – [protected]/[protected]

Request for your kind attention on this unfortunate incident. For any kind of assistance from our side please call in this number - [protected] (Atanu mahata). Thanks in advance.
Regards,
Prithwiraj roy