Uber India — More amount charged than booked amount

Address:Chennai, Tamil Nadu, 600042
Website:www.uber.com

I'm Ravi and my registered phone is [protected]. Today 5.6.2017 evening around 5.30 pm I booked uber pool from my place Velachery (Chennai) to Nanmangalam (Chennai). The amount shown was RS.70. On the way driver picked another lady (2 person) from Velachery Bhuvaneshwari Nagar and dropped her at ullagaram. She paid money through paytm. After he dropped me and to my surprise the amount shown in his instrument was Rs. 329. I refused and told him when I booked the amount shown was only 70. I can't give more than that. I also shown to him my booking in my phone in which the amount shown only 70. After that he called uber contact one lady spoke to him and to me. She informed that this is something software problem and please pay the amount.she assured on receipt of email from me the excess amount will be adjusted in my future rides. I want to why this is happened. In the reviews I saw similar complaints. Police should take action against this kind of cheat.
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all Uber India contact information