[Resolved] Uber India — my driver did not end my trip and i was charged for the trip that i haven't taken

 
1 Review
India
 Bhuvana007 on May 3, 2019
I took uber from green park extension to t3 airport with driver injmamul maruti suzuki ertiga hr74a4309. The driver dropped us at airport. But my receipt shows the drop off location as hauz khaz and i have been charged 1406 rs instead of 376 rs. The driver has not end the trip and he has drove all the way to hauz khaz. As my payment option was paytm the driver has made use of that.

This is really frustrating that uber doesn't have a proper customer support.

my driver did not end my trip and i was charged for the trip that i haven't taken
my driver did not end my trip and i was charged for the trip that i haven't taken
Complaint marked as Resolved May 3, 2019
Nothing has been resolved. My complaint remains the same

Complaint Status


[May 03, 2019] Uber India customer support has been notified about the posted complaint.
Updated by Bhuvana007, May 03, 2019
I have been over charged for a trip that I have not taken...my trip was from Green Park extension to terminal 3 IGI airport and the receipt shows the trip as green park extension to Hauz khaz with a charge of 1406 rs. When I tried to book Uber it clearly shows I have outstanding payment to be done for the trip to IGI airport. The issue has not been resolved yet

my driver did not end my trip and i was charged for the trip that i haven't taken
my driver did not end my trip and i was charged for the trip that i haven't taken
Updated by Bhuvana007, May 06, 2019
Uber has resolved my issue and adjusted the extra fare charged to me. Thanks Uber customer support.
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    Uber India - my driver did not end my trip and i was charged for the trip that i haven't taken