Uber India — Overcharge-2 consecutive days

Address:411033
Website:www.uber.com/en-IN

I have complaint for 2 trips. I had contacted customer care via app but they could not provide satisfactory solution.

1. While booking the estimated fare showed 98 but when i reached destination the bill was 12. What was the reason of overcharge if i didn't stop anywhere?
The solution provided stated that it was because of the route change, which i did not suggest. If there was a chance, the driver made it on his own accord. Why should i pay the difference?

2. I was charged rs.285 for a trip which showed rs.174 (Including extra charges). There was a little traffic but i dont think it should increase the bill by more than rs.100. I request for the detailed bill.

I use uber daily but stopped until my issues are addressed.

Thanks,
Manoj
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I have booked uber today for my wife from My office (TCS Kochi) to nearby location which will not cover even 3 kms. But usually the cost 80 to 90 RS. Today while booking it showed 165 RS but charged 235 RS after the ride. We will never use uber hereafter due to this reason, felt very bad. The uber no was KL 43 J 5968
I availed Uber car cab service from Vyalikaval to Vidyaranyapuram, by a Toyota Innova driven by a driver named Pradeepa. The said fare was Rs 388.82 and I was charged for it after the trip through PayTM.

The driver however demanded and took Rs 250 from my guests for whom I availed this cab service.

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