Uber India — pls get my refund!

Address:

Bangalore, Karnataka, 560070

My trip to Bangalore International airport on June 25th was alloted with driver Mahesh on a Renault Logan. I dint realise the Paytm option that got chosen by itself and when I paid cash of 1010Rs, the driver took the cash.

After a while the driver called back abt the same and told he has paid the cash to Uber and I will have to get the cash from Uber. There is absolutely no way to contact Ubet customer care. On continous msging on the app, I get a reply today saying as the payment was made out of the Uber system, I will not get the refund.

What the hell are you guys trying to do? I need you to investigate with the driver and pay my money back to me. If you dont deal with this issue with some responsibility and If I dont get my money back, you have to face the consequences.

[protected] - Mahesh
Renault Logan
1010Rs given.
Paytm has taken 1003Rs from the app.
Trip to Airport on 25th June.

So pathetic!!! there is no proper e-mail support or customer care number.