Uber India — Rs 549 for 6 Km drive - looting by UBER

Address:	560041
Website:	Uber.com

Yesterday (9th Feb, 2017), I took a UBER service for taxi from 1026, 25th Main, 38th Cross, 4th T Block, Jayanagar, Bangalore 560041 to 18, Uttarahalli Road, Bengaluru by 9.36 am driven by one Mr. Suresh Kumar C C - Maruti Suzuki Swift Dzire car covering a distance of 6 kms. The ride took exactly 23 minutes to reach the destination.. I was surprised at the destination when the UBER taxi driver demanded Rs549 for the service of providing taxi to travel for 6 Kms. When I booked the UBER taxi, they did not mention the approx.amount being charged. They simply mentioned it is a UBER boost service. This is unethical. The normal fare comes to less than Rs80 fit 6 kms ride. As pet the Karnataka Govt order, they cannot charge more than Rs13 per Km. There is no provision in the website o[censored]BER to complain such issues. This also need to be addressed. The worst part of the charge is they send me a receipt to my email which states that the calculated charges are Rs279 which is also 3.5 times the normal fare but as the minimum being Rs549, they are charging Rs549. Who has given the authority to charge such high charges? They did not bother to give a hibt about the charges when the offer is made. This kind of practice is a unethical, looting, exorbitant, no relation to the cost of service provided. Such practices should be stopped henceforth as they will continue to cheat the consumers. Please initiate to refund the excess amount of Rs469 charged from me over the normal fare of Rs80. Also, such taxi operators should not be allowed to function and their permissions to operate should be withdrawn based on complaints of this nature from various consumers. My address is 1026, 25th Main, 38th Cross, 4th T Block, Jayanagar, Bengaluru 560041. Contact #'s are [protected] or [protected] and my email ID is [protected]@gmail.com.