Uber India — uber driver didn't came to pick me up even after waiting for long time

Address:	Hyderabad, Andhra Pradesh, 500008
Website:	Uber

Hi,
My name is imran khan and my no. [protected].
Today early morning 7 am due to heavy rain i happened to book a uber share from ayesha masjid to us visa information centre begumpet. Fortunately the uber driver came to near by pick up location after half an hour but he said his car was punctured and can't able to come to pick me up but what i'm seeing on road he was driving the car from tolichowki to mehdipatnam road, and it made me furious and very angry thought to stop the driver and hit him hardly, for he made me to wait for half an hour and not even picked me up by lying. I want a serious action to be taken against that driver.in an urgent situations what do we do if these people do like this whom do we rely on a strict action needs to be taken against this person.
Below are his details. Attached is the photo that taken while he is driving on road
Name: balakrishna
Car no. : ts 06 ub 4308