Uber India — Unethical and improper behaviour

I have booked uber for ride from NIAS, to Air India city office on very urgent work, in Bangalore at 1040hrs dated 18 April 17.
A driver came into contact but after keeping me waiting for one hour, he didnt turn up finally. He has always been telling that "I'm on my way to pick you " and finally turned away and gone. His mobile no.[protected] swift desire car.
It is unethical on the part of the driver.

Pl take necessary action and give me feed back. Otherwise I have to take appropriate action as per law on UBER for this unethical behaviour.
Dr V Bhujanga Rao, Former Special Secretary to Govt of India, phone[protected]