Uber India — Unprofessional behaviour

Address:Bangalore, Karnataka, 560064
Website:Uber

Sir/ma'am,
I had booked a cab from cmr law school, Banaswadi to yelahanka. The driver's number being [protected] with the number plate KA05AF0650, name Puttaswamy. Denied going through the route I asked him to go in because the road he choose usually has a lot of traffic and said that he has to follow the map and that he can't go any where else. And secondly I had typed Yelahanka as my destination as I stay in Yelahanka old town. But he said the map shows as this is your destination and asked me to get down in a very rude and uncultured manner, raising his voice in railway Station Main road yelahanka. From where I had to take another auto and go home. Also he denied payment through paytm and took cash of rupees 233/-. He has acted very rude, unprofessional and made me feel uncomfortable.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Firstly as I can see in the picture given by you, YOU had selected cash as the payment option .The drivers dont have paytm accounts as they are directly paid by uber, hence COULD NOT have taken cash in paytm.
Secondly, the drivers cannot do anything if the destination you give is wrong until and unless it is a small deviation but the driver will NOT take you to a different location then that shown in its map as they are paid to go till that destination only .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all Uber India contact information