[Resolved]  Uco Bank — Ill behavior o[censored]CO Bank employee

Address:

Rohtak, Haryana

Respected Sir/Madam,

I have Two accounts (details at end) with UCO Bank in Rohtak (Haryana) at Sheela Bypass Branch. l belongs to Rohtak but live in Delhi. I keep my money in several banks due to save taxation, so i opened accounts in Rohtak also. As i live in Delhi, i gave my all passbooks and chequebooks of accounts in Rohtak to my Father, who lives in Rohtak and a Retired person so that on maturity of FD's, he can renew the FD and update the passbooks and deposit in RD Account. I have ATM with me and my phone number is registered in my accounts.

Recently i had a serious Dispute with my Father. My Father refused to give my passbooks, chequebooks and FD's. To avoid any misuse of cheques, it is necessary to cancel all my chequebooks. In other bank, i didn't face any problem. Then I met Branch manager of my branch o[censored]CO Bank Mr. A. K. Gupta. They said it's OK as you're the account holder and there is no problem to cancel all cheques. You'll just have to pay cancellation charges as like other banks. I had no objection because it's the Rule. He told me to go to Mrs. Sushma.

I was shocked when she refuses to cancel the cheques saying i know your father. He is my family friend and it's your Father's money in your account. When i asked her why he is keeping his money in my account and how you can refuse the account holder to cancel the cheques. It is my account and it's my Right to withdraw my money, cancel the cheques or to know my account transactions and details as I gave my father this money for making FD's and RD's. So if any FD has done, i want to know how much amount he had deposited in which terms.
I went to the Branch Manager but he was looking helpless in front of that lady. Meanwhile Mrs.Sushma made call to my Father and told me he is coming with Police. She told me "Ja Jo krna h kr le, chahe to uupar bhi meri complaint kr le, main Govt. employee hu, koi private bank ki nhi jo teri aarti utaregi". My father already harassed me a lot by lodging false complaints. Although he never succeeded to harm myself so he is irritated, but to avoid any unpleasant situation, i came out from there but feeling harassed, humiliated and like a victim, thinking in this era of competition & digitalization such behaviour is completely strange & why private banks are doing advances in this field.

I've taken this ill behaviour very seriously and i want strict action. Why did she do that? What is her interest in this matter? Why did she call my father? My Lawyer advised me first to mail you rather than going Court and Media, to seek a peaceful solution because that lady making misuse of her situation by doing Tyrannical and Arbitrary behaviour. I'm right at my own and he told me there are Fat and sure chances of getting support of higher authorities o[censored]co Bank because she is wrong basically.

Now i request you to :
1. Kindly take appropriate action to Mrs. Sushma for her ill behaviour.
2. Immediately cancel all my cheques and issue me another passbook.
3. Tell me how many FD's are associated with my account at this time, when will they mature & what is UCO Bank's formality to transfer them in my account on maturity e.g. Indian bank told me to give declaration on stamp paper of ₹100 for the same.

A/C Details with UCO:
SB A/C No. - [protected]
RD A/C No. - [protected]

Regards,

Kuldeep Singh
M- [protected]
M- [protected]