Uco Bank — Wrongly debited from my account | |
Sir, i have one rupay card (Card no. [protected]) against my account no.[protected] uco bank, nangi branch. While paying rs 1550 for my shopping at ganga jamuna. Sreeram arcade, kolkata on 10/07/17 through pos of ganga jamuna ladies tailor (Hdfc bank) using that rupay card i found two failed transactions before making one valid transaction through the pos of ganga jamuna matching, axis bank. But while checking my smss and also checking my mini statement of my a/c i have come to notice that my a/c has been debited thrice and reversal has been made only once while it had to be twice as i had two failed transactions. I cross-checked with the pos statement for 10/07/17 of ganga jamuna and found that there is only one credit amount of rs 1550 is shown in ganga jamuna matching and no transaction using this rupay card is found in pos statement of ganga jamuna ladies tailor. So please do the needful to credit rs 1550 which has been wrongly deducted for making payment at ganga jamuna ladies tailor for that failed transaction. I am attaching scaned copies of those two pos statements of ganga jamuna ladies tailor and ganga jamuna matching for 10/07/17which clearly shows that i had only one purchase using this card at ganga jamuna matching and no purchase in ganga jamuna ladies tailor on that day.
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I have transferred money for airtel mobile recharge of rs 249 through uco mbanking although it was debited twice and deduction has also been done
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