Udemy — transaction failed twice but money deducted

Address:HNO. 603, Kundan Nagar Teacher Colony, Ajmer, Rajasthan, 305001
Website:www.udemy.com

Respected sir/ ma'am, i tried to purchase a course named machine learning a-z™: hands-on python & r in data science the purchase was interrupted but money has been deducted from my bank account. Please refund my money back. They redirected to payubiz my money has been deducted twice please solve this issue and return my money. Total amount deducted for two transactions is 432+432. There is no site for help i tried to contact them but no results. My account was of bank of baroda
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Mar 14, 2020
Updated by rashiarora
REF[protected]
TID [protected]
TRANSACTION 2
TID [protected]
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Dear sir,
MY UDEMY ACCOUNT : [protected]@gmail.com

I had purchased 2 courses on September 20, 2020, amount debited from my account, but course not in my account, money also not refunde, I had attached all proofs, please solve my issue, 15 days this issue not solved.

Courses:

JumpStart JavaScript
Modern JavaScript (from Novice to Ninja)
on Sept. 20, 2020.

I contact my bank, they said, udemy has been conformed your transaction is successful, they gave me transaction number : SSBI[protected]

please clarify my issue.

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    Contact Information

    HNO. 603, Kundan Nagar Teacher Colony, Ajmer
    Rajasthan
    India
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