Croma Retail — Croma Store, Mumbai, Paid 3 times by Debit Card, salesmen says no transaction | |||
Dear Sir, I planned to purchase a mobile from the CROMA STORE at Mumbai Airport, terminal 1B. Details are as follows: Txn no :[protected] / Amount Rs 3724 Txn no :[protected] / Amount Rs 3724 Txn no :[protected] / Amount Rs 3724 My card was swiped 3 times and on prompt from the salesman 1 entered my ATM pin no 3 times. On all the 3 occasions i was told that my card has not been accepted. I was returning to India after an interval of about 2.5 month so i thought, may be there is some problem and walked away. Since then i have been using my card without any problems. Upon reaching home the registered mobile( carried by my wife when i am away) shows three deductions. I request the Tata Operated Croma store to arrange to refund my money and punish the fraudulent salesperson. That will save me from going to consumer court. It's a straightforward case of cheating. Was this information helpful? | |||
 7 Comments | |||
Comments
From
hem Kumar
hem Kumar
Dear Hem Kumar,
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Dear Sir,
Thanks a lot for the reply.
My mail id is [protected]@yahoo.co.in
Mobile No [protected]
Also please find attached the invoice that i received on my mail, i don't have any idea as to what it is for.
Regards
Hem Kumae
Thanks a lot for the reply.
My mail id is [protected]@yahoo.co.in
Mobile No [protected]
Also please find attached the invoice that i received on my mail, i don't have any idea as to what it is for.
Regards
Hem Kumae
Dear Sir,
I have the SMS of all the 3 transactions took place at that time, stored in my mobile.
I can forward to same if you wish so.
Thanks and Regards
hem Kumar
I have the SMS of all the 3 transactions took place at that time, stored in my mobile.
I can forward to same if you wish so.
Thanks and Regards
hem Kumar
Dear Hem Kumar,
Thank you for sharing your contact details.
We will get back to you shortly for the resolution of your issue. In the meanwhile, if you wish to get in touch with us, do feel free to call us on[protected] or SMS <CROMA> to 56677 and we will call you back.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Thank you for sharing your contact details.
We will get back to you shortly for the resolution of your issue. In the meanwhile, if you wish to get in touch with us, do feel free to call us on[protected] or SMS <CROMA> to 56677 and we will call you back.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Dear Hem Kumar,
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected]. You can even SMS <CROMA> to 56677, and we will call you back.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected]. You can even SMS <CROMA> to 56677, and we will call you back.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
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Awaiting for the reply.
Regards
Hem Kumar