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Unboxed India Complaints & Reviews

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Updated: Nov 15, 2021
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Unboxed India reviews & complaints page 4

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R
Rituraj Khare
from Mumbai, Maharashtra
Oct 27, 2018
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Address: Gandhinagar, Gujarat
Website: Unboxed.in

Pls be ware of these fraud companies. Dont get attracted towards unboxed site after seeing discounts. They sell fake products plus they sometimes take money and then dont deliver product. You call them 100times but they will not pick up your call. Saurabh khatri and 1 girl involved in this business. Total fraud company. I am planning to register complain so that they can learn aesson. Anyone from ahmedabad/gandhinagar can contact me to file a complain. I am reachable on [protected]. I paid them on 6th october and till date they are not delivering nor receiving calls.
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    K
    Kart259900
    from Mumbai, Maharashtra
    Oct 19, 2018
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    Website: unboxed.in

    I ordered perfume from unboxed.in on 10th october. So far i haven't received any update on the order. I called up the number provided on the website on 16th october and i was informed that my order will be 100% be delivered on 19th october. I have sent them multiple messages through website and have called them up several times but no answer from their end. I have already paid the money and not received the product. This is absolutely cheating people for money.
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      Thakur Avinash kr singh
      from Patna, Bihar
      Sep 30, 2018
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      This is to notify unbioxed.in that you have not done a great job delivering a fake bottle of bvlgari men in black edp order no :6793460. I know perfumes very well and have used the same mentioned above. The bottle is all worn out, expired an year back and leaking all over. Even the juice is diluted so much that after the spray it barely stays for 5minutes. Your policy says no return or exchange. Ok fine but let us know that the juice is expired selling old bottles and all. Why are you cheating in name of bottles without box. If possible please refund or exchange the bottle to good one. If not the please keep the money and enjoy it will do jo good to you and will not bring any joy to you by duping us. Do the needful
      +1 photos
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        A
        arnab1976
        from Pune, Maharashtra
        Aug 28, 2018
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        Address: 380009
        Website: unboxed.in/contact

        This is open scam by the company. I have placed the order on 15 aug for 2 perfumes. Since today there is no update on the same. All i get is the fake tracking no [protected] of blue dart. Where in on blue dart site this tracking no does not exist. I have called their so called customer care no [protected]. This no is either switched off or no one picks up this no. I want my refund. Can some body please help. And i do tell people never ever buy any product from this company. They are thieves.
        I am currently facing the same issue with them
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          B
          baksjo
          from Bengaluru, Karnataka
          Aug 24, 2018
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          Address: 560045
          Website: unboxed.in

          Ever since i placed above mentioned order # 6791413, i have neither received the order confirmation mail nor any sort of communication as to when is my order is getting delivered. When i tried reaching on the mobile number which is mentioned in the customer care, the mobile number is also continuously switched off (From 10 days). I am getting worried since i am not aware of this website and i am a first timer to purchase something from unboxed.in.
          I am not sure whether i am going to get the perfume or not, so please respond and please send my delivery at the earliest.
          If you cannot deliver please refund my money immediately.
          Aug 26, 2018
          Updated by baksjo
          Escalation - 3
          Please respond.
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            S
            Saagar_26
            from Chennai, Tamil Nadu
            Aug 22, 2018
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            Address: Ahmedabad, Gujarat
            Website: Unboxed.in

            I bought this perfume for the first time online through unboxed.in. But to my surprise, the moment i sprayed it, was clear that this is fake and diluted perfume. The claims that unboxed.in does about the genuine perfumes is completely fake. I also mailed them through their portal but no one bothers to get back to you (For them they have bagged your money). I have also tried calling them numerous times on the nos they have provided on the site, but no one picks up the call. This site is completely a fake perfume selling portal, and no one should fall for their fake promises.

            I want this issue to be resolved and my money to be refunded or the original product delivered to me.

            Below are the details of the purchase:

            Date of purchase: 3rd august 2018
            Unboxed order no. : 6790726
            Product name: davidoff cool water men
            The perfume I ordered had a very different fragrance and i even got skin problem after applying it..please dont order from this site

            the perfume I bought is fake - Comment #3219920 - Image #0
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              J
              Josephtee79
              May 25, 2018
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              Address: 380009
              Website: www.unboxed.in

              I bought 3 perfumes from unboxed.in, one of them came leaking with almost 10 ml missing. I contacted the seller about it and he said he would organise a pickup-return-refund. A few days later of no such attempt, i contacted the seller through email and phone, and of course, no response.

              Dear seller, i suggest you do business honestly and don't dick around with your customers. It's only about inr 2000, but you need to learn to keep your word and do what you agree on with your customer.

              For all of you who are researching unboxed.in to make your purchase, here's a tip. Buy at your own risk. There is a chance you may get your product according to your expectations, but there is also that chance that you won't, and when you try to get what you paid for, the seller may just block you on all communications channels.

              In which case, you contact their payment gateway - which is razorpay and submit a grievance.

              www.razorpay.com
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                S
                sachin mehra 1973
                from Mumbai, Maharashtra
                May 25, 2018
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                Address: 380009
                Website: unboxed.in/contact

                Hi
                I had ordered a 150 ml edp bleu de channel from unboxed perfume the same was delivered in time how ever when i opened the package the bottle seemed to be genuine but the min i sprayed it, not only did it smell different it did not last for more than an hour. I have been using bleu de channel for last two years (Bought from duty free) it smells diff and lasts a good 8 hours.

                I have been calling on there helpline but i cant get thru

                I have tried contacting on email but no response

                Contacted them on face book messenger but it seems they do not care or
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                  K
                  K_s
                  from Bengaluru, Karnataka
                  Jan 18, 2018
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                  Address: 380009
                  Website: www.unboxed.in

                  I bought 3 perfumes from them. Two. Of them smell bad and the third one doesn't last for even an hour. All 3 are fake perfumes. The free sample they sent of chanel no. 5 is the worst thing i have ever smelt. Have been trying to reach them for last 5 days but no one is answering the phone. Sent messages but no response at all.

                  Please do not buy anything from these guys as they only sell fake products. Would really appreciate if anyone can give any alternate contact number for these people.
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                    P
                    prajwalng
                    from Bengaluru, Karnataka
                    Jan 11, 2018
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                    This is respect to my recent bleu de chanel perfume edt (Unboxed) purchase from website unboxed.in.

                    I ordered a bleu de chanel edt version from unboxed.in but i received a fake product or it's a diluted one. Even earlier have used edt bleu de chanel and am pretty sure that this a diluted one and smell will not even last for 30 minutes.

                    I tried reaching them multiple times they never responded to my emails.
                    I lost my money, trust me will never any perfume from an unboxed website.

                    Guys, please don't believe these guys/site and waste your hard earned money.
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                      A
                      Andrew Devasir
                      from Hisar, Haryana
                      Nov 28, 2017
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                      Address: Ahmedabad, Gujarat
                      Website: www.unboxed.in

                      Hi!
                      I ordered 4 perfumes on 22/11/2017.
                      I received only 2.

                      No response from my multiple complaints in the website‘s complaint forms.
                      The registered mobile number is always switched off, or no one answers it when it is occasionally switched on.

                      I have tried multiple times calling and mailing but i have got no response.

                      My order id: #2800964
                      I paid online.

                      These were the 4 products i ordered -
                      A. ^ freebie 10ml allure homme sport by chanel decant
                      B. L'eau d' issey by issey miyake for men
                      C. Guilty pour homme by gucci for men
                      D. Champion energy by davidoff for men - size: 50ml

                      What i recieved -
                      B. L'eau d' issey by issey miyake for men
                      C. Guilty pour homme by gucci for men

                      What i did not receive -
                      A. ^ freebie 10ml allure homme sport by chanel decant
                      D. Champion energy by davidoff for men - size: 50ml

                      The following is the copy of the invoice -
                      Nov 28, 2017
                      Updated by Andrew Devasir
                      Invoice -

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                        S
                        Sharad71
                        from Noida, Uttar Pradesh
                        Jul 26, 2017
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                        I gave 100ml bottle of 1million by paco rabanne to domestic help, received fake liquid from unboxed.in. :)
                        Spoke to company official prior to purchase, they endorsed the product and said it is fast moving product so go for it and we sell genuine perfumes only. I trusted subodh and mohit. Blind trust has worst result.
                        Although, wrote a mail to company against the supply of counterfeit product as expected no reply received. Ha ha.
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                          S
                          sahaab
                          from Mumbai, Maharashtra
                          Jun 16, 2017
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                          Address: Mumbai City, Maharashtra, 400070

                          I have ordered 2 perfumes worth rupees 4000/ armani and lacoste
                          But the product is fake. The colour of the juice is different i have sprayed on my cloths the fragrance remains for only 5 minutes. And fragrance smell like chemical fake site fake perfumes dont buy plez send me my money or original products. As soon as possible dont fool people i[censored] want to earn provide original products
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                            G
                            Gowthaman Veerak
                            from Kotamangalam, Kerala
                            Mar 16, 2017
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                            Website: Unboxed.in

                            I ordered Bleu de Chanel from unboxed.in for very good deal price but the item I received is complete fake... All I can smell from that bottle is just strong alcohol smell which wears off in less than 2 minutes... Not even 5 minutes... I spoke with support person and we agreed to return... I returned the item on my own expense to their Gujarat facility... When the item got deliverdd I contacted them and they didn't even respond... I tried messaging them...Chatted with them again but they just ignore it and no response at all... Now I have lost my money plus I didn't get replacement as well... I took screen shot of everything and added below... Beware of this site
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                              D
                              Drvaibhav
                              from Delhi, Delhi
                              Jan 3, 2017
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                              Address: Gurgaon, Haryana, 122009
                              Website: Unboxed.in

                              I ordered 2 perfumes from this site unboxed.in after reading the testimonials they have on their website which are as fake as the website itself.. Got the shipment next day and with curiosity of getting a good deal got dissatisfied and disappointed on opening the box as the product armani code was fake.. The bottle itself was different and the fragnance was no where near the original.. It was completely different. Called up the customer service number which was switched off... After searching online came to know about their work of art at duping people.. Got an another number which was answered by someone who told me to send a mail and after doing that i am still waiting for their reply for the product to be replaced or refunded.. Its not about committing mistakes i beleive its about rectifying them immediately which they should be courteous enough to do so after sending fake products... Waiting to see what they do... Dr vaibhav gurgaon... Order number 2785547
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                                kendubai
                                from Noida, Uttar Pradesh
                                Dec 23, 2016
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                                Address: 382475
                                Website: www.unboxed.in

                                Bought a perfume from unboxed... Got a leaking bottle and after numerous mails owner said to send back which i did via speed post. The same was confirmed delivered and its now 4 days where the owner has once again disappeared.

                                They totally disregard mails and i[censored] do submit a testimonial the same will never appear as they only put up whats suits them..

                                I am still amazed as to how they feel they can get away with this kind of business.. Send defective products.. Have them returned and then dont refund or reply... Awesome service!!
                                I had ordered armaf perfumes sample pack for women but got different perfume samples than what is mentioned on the website. i tried to contact them but got no response. Disappointed by their customer service.
                                Please be aware they r selling fake stuff.. The bottle i got .. the main metal label just fell off.. never in my history o[censored]sing TOM FORD has this happened.. Learnt my lesson... Please be AWARE !!!
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                                  A
                                  Avinash Venugopal
                                  from Bengaluru, Karnataka
                                  May 9, 2016
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                                  Address: Gandhinagar, Gujarat, 382428
                                  Website: www.unboxed.in

                                  Came across this fraudulent company when I was looking for online perfumes. Spoke to the owner Mohit, and after his assurance and confirmation, placed an order for 2 perfumes on 16.02.16. Acqua di Gio Essenza & Terre de Hermes (two of my favorite perfumes. When I received the product, instantly knew they are fake as I have used them before. Complained and after multiple follow ups got them exchanged (after paying extra amount & I was also charged for the return pick up) for 2 different perfumes. Astonishingly, I received a fake chrome legend again!!! this was on 30.03.2016. Since then, till date 09.05.16 I have been constantly contacting them to have it replaced or give me a refund. But no response from Mohit. Please dont believe a word they say as its all a lie and stay away from unboxed.in like the plague. Scam company who cheat openly to customers and no ethics or commitments!!!
                                  Absolutely fake advertising and marketing on their website. Please don't dare to even try a chance. You will be duped and left in the dark with no support from their one man run company. Better off buying from a reputed brick and mortar store or any genuine website.
                                  Hello Avinash

                                  First Off all the issue with Buyer has been Resolved.

                                  The First Order replacements were provided with Fresh Stock at Additional Cost.

                                  Second Order, The Product provided was Company sealed and Brand New Production batch.. Thats how Fragrance smells like, If you dont like it that doesnt makes it a Fake. Assured Buyer to compare at store and report if diffrence found.

                                  since then haven, t heard back, so assuming both Orders Closed.
                                  First Order Replacements were provided only as Benifit of Doubt!
                                  This company has a unique way of cheating customers. They price a perfume so low that you are interested to buy it. Then they say that the pricing is wrong and mistake and hold back the money for some time. This has started happening regularly.
                                  So far I have bought Acqua di Gio, L'Eau de Issey, 212, Polo Blue, Invictus, Voyage and had a great experience with all these also these were my first time fragrances. As am a fragrance freak I didn't find any issue with any fragrance. Sometimes many people stumble over a wrong frag because of a blind buy and than they are unsatisfied. There are many frags out there which are lacking in longativity and silliage but that doesn't mean that they are fake. First do some research according to your taste that what kind of frag you are looking for on Fragrantica.com and also a channel on YouTube called Jeremy Fragrances, you will get a lot of help by these two for selecting a frag. So that was my experience in fragrance world and I will keep buy from Unboxed.in ;)
                                  I had ordered perfumes vide order number #[protected] on 12th jan 2020 a. I was told that the expected time of arrival is 10 days. The given number of days expired for the first order and the second order is nearly completing 10 days. Honestly, i don’t believe it takes 10 days to just ship a perfume.

                                  When i contacted the online agents, i was told that my orders are yet to be despatched. The reason given was rain in dubai (Which in fact is incorrect as per dubai's weather report). There is something fishy going on definitely.

                                  Unfortunately, i have been left hanging when i asked for a refund.

                                  I have bought perfumes from established online vendors and they have
                                  I) given me a tentative date of arrival
                                  Ii) delivered within the date
                                  Iii) they have cash on delivery option and
                                  Iv) they have a definite links to initiate refund and an established refund policy too.

                                  Unfortunately, unboxed.in is definitely lacking in all the above criteria.
                                  . I request the concerned people from unboxed.in to look into this and resolve or initiate refund immediately.
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                                    G
                                    gulabani
                                    from New Delhi, Delhi
                                    Feb 23, 2016
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                                    Fake products

                                    Address: Gandhinagar, Gujarat, 382428
                                    Website: Branded perfume seller

                                    Company carries fake perfumes. I have never seen a company so mismanaged in their return policies and very openly capable of selling branded fake perfumes. I ordered two of my adored perfumes from this store for the first time instead of buying it from a duty free as ecommerce is largely picking up and I am an online shopper without doubting the product quality as these days online is the way to go. To my surprise the perfumes I ordered from...
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