Unboxed India Complaints & Reviews

Order id :1390
Order date:13/12/2020
Amt:2599

I am yet to receive order. There was no response from customer care.

I have ordered Chrome Limited Edition 100ml EDT By Azzaro × 1 on January 4th 2021 (ORDER NO #UBX1XKLF11555F87F) and there is no update on the order or no status being told. There is no customer care number where we can get the required information. Please provide the update
ORDER #UBX1XKLF11555F87F

Very tricky online frauds.. they give fancy offers and take money from us.
Don't pay online or even COD .
Big scam going on and lotting money from public.
Government should not allow these sites ...ban it please

It has been 2 months since we placed these orders. What the hell is going on? Refund my money now!!! I WANT MY MONEY BACK! Or you will end up in prison

ORDER #[protected]. This is my order no. In march i ordered but till now no delivery nothing. This is one of the worst site people can depend for perfumes. Kindly refund my money. I don't want any further assistance. Just its a request refund the amount.

I ordered a perfume for my brother 25 days ago from the site o[censored]nboxed Perfume. Till today there has been no update on the same. I tried calling and writing to the customer care, but there has been no response. Order number is #14959 with the name Manika Arora. I don’t want the product. I want my money back as soon as possible. Highly disappointed.

Hi,

Order number[protected]

I placed an order on 13th feb with unboxed.in, i paid rs2500 in advance. The order is not shipped yet and no communication has been provided by unboxed.

There is no customer care number, only an email address ([protected]@unboxed.in) on which i have already written 5 times without any response.

Request either full refund or delivery of the product within a week.

Unboxed.in
Order #[protected] my order i'd. This order was paid online on the 22nd of jan. Today is the 15th of feb and i haven't got my order yet. The online chat which is available at times gives silly excuses and the customer service is disappointing. They do not reply to emails. It seems it is a fraud company who takes money online and does not deliver on their promises.

First of all, the site only supports prepaid order. No cash on delivery, this already raises suspicion. Secondly, I had paid for a order 3, 700 which is a huge amount and i didn't receive any information about my order. Did not receive any product. Even the customer care never responded. Please shutdown the website or at least mark it as fraudulent. My bank account is out of 3, 700 and i have nothing in return.

A friend of mine ordered 125ml of davidoff cool water for me last november and prepaid it. It came in the last week of december and damaged too. I had it returned and instead of refunding it, we were informed of a replacement bottle being sent which i have not received until now. I wrote on your site but no response. Youv'e given a tracking number same as the previous one and bludart cannot process the tracking number since its the old one. I wanna know where my order is. If you cannot deliver, i want a refund. This is pathetic.

I had ordered two perfumes vide order numbers #[protected] and #[protected] on 12th jan 2020 and 16th jan 2020, respectively. I was told that the expected time of arrival is 10 days. The given number of days expired for the first order and the second order is nearly completing 10 days. Honestly, i don’t believe it takes 10 days to just ship a perfume.

When i contacted the online agents, i was told that my orders are yet to be despatched. The reason given was rain in dubai (Which in fact is incorrect as per dubai's weather report). There is something fishy going on definitely.

Unfortunately, i have been left hanging when i asked for a refund.

I have bought perfumes from established online vendors and they have
I) given me a tentative date of arrival
Ii) delivered within the date
Iii) they have cash on delivery option and
Iv) they have a definite links to initiate refund and an established refund policy too.

Unfortunately, unboxed.in is definitely lacking in all the above criteria.

Since the products are not delivered on time, it is very much within my right to demand a refund. I request the concerned people from unboxed.in to look into this and resolve or initiate refund immediately. It will be really sad if i have to knock the door of consumer court.

Anshuman

I had placed an order with them more than a month ago. My money got deducted but still the order has not been shipped! I have written multiple emails to them but no response! I have finally asked them to cancel my order and issue a refund but they aren't responding to any of my emails. Please can you help? The name of the person who i am writing to is saurabh khatri.

These people are highly unprofessional and i would strongly recommend not buying any perfumes from them!
It's a fraud that they are doing with customers, taking their money and then disappearing!

I had ordered a gucci bloom deluxe edition for women eau de parfum 100ml for rs 7589 and paid in full even though i had selected a cash on delivery.

Now suddenly there is no support available on the site and no contact number.
I tried mailing them many times but no response yet. I have also generated a consumer complaint number 1842189

Please do not order anything from them. They are totally fake!!!

For the first time I actually went out of regular websites and ordered perfume from a unknown website due to the discounts they provide.
Turns out to be a big mistake. Was looking 6000rs perfume for 4050rs.
Everything done, payment gateway crossed amount debited from my account but no confirmation received over sms or mail. Need to find their customer care number. Help if anyone has it.

I ordered coach platinum edp perfume from unboxed.in which costs ₹ 3430 at 10th nov 2019, and i bought at prepaid. They sent the confirmation email said that my order will be delivered in 10 days. Ok i have to wait until 20th nov, but i haven't received any mails and notifications about the status of my order. I even can't track my order in this site, it says 404 is not found and this page does not exist. If it takes time to delivered my order is ok i can wait but i have the right to know the status of my order bcoz my hard earned money seems to be wasted

Order #[protected]

Received order on 5th november. The perfume is fake, doesn't even last for 5 mins and no one is responding on whatsapp, phone calls and emails.

This is a fraud company and fooling the customers by selling fake and counterfeit perfumes in the names of famous brands.

The products also pose big threats to the skin

This website needs to be taken down.

Regards,

I had ordered 2 perfumes from them on 8/10/2019. The order number is[protected]. The order has not been shipped and there is no reply to any emails.it was a prepaid order worth 4097 rupees. I have lost complete faith in trying to contact their customer support team as they are completely unresponsive. Have been looking for ways to resolve this issue therefore this complaint here. I would like to get a refund.

I had ordered a perfume on april 12th, 2019. Order number[protected]. The product was never delivered, and there was no response from the customer support team, despite trying to contact them multiple times. On may 8, 2019 i received a response from mr. Mohit to an email i had sent, saying that the product would be delivered within a week. Needless to say, it never happened, nor has the amount been refunded.

The courier company informed me that the shipment of my order #[protected] got damaged on the way and will be returned to you. It is presently either lying-in bluedart's ahmedabad warehouse or already returned back to you.

I ordered bright crystal by versace 200ml for women eau de toilette with a order number #[protected] but didn't receive this product even after 2 weeks and doing the full payment upfront online. The courier company informed me that the shipment of my order #[protected] got damaged on the way and either lying-in blue dart's ahmedabad warehouse or already returned back to the company.

I tried emailing to unboxed but no one bothers to even response and there is no contact number available where i can reach out.

I want the product to be sent across to me asap and someone from the company contacting me and updating me on the same as well.

On monday 16th september 2019 i placed an order on unboxed.in for the perfume gucci bamboo 75ml. On wednesday 18th september 2019, i was pleased that the product was delivered so quickly. However, on opening the parcel, i noticed that the wrong product was delivered - i received gucci bloom 100ml edt. As soon as i noticed this, i went to the website to initiate a return - however, the status of the order still showed as unfulfilled. Instead, i sent a query to the site that has still not been answered or replied to.

The following day i sent a message to customer support, but this was unanswered.

The next day i sent the query to the "perfumologist". This also went unanswered.

This is my first order with unboxed.in and i and extremely disappointed at their poor product handling and even worse customer service.

Finally i went on to initiate a return but until today, it is still showing as request received.

Their site doesn't even provide a contact number!

This is poor business and i am now extremely distrustful of them.

I want a refund.