Unboxed India Complaints & Reviews

Dear sir i gave of order of 2 perfumes last on 12th august 2019 unboxed.in and they sent me fake perfumes. Order id order #[protected]

I called at their given customer care numbers but they not picking the calls.
I also mailed to them at their given mail ids on their website but not got any reply.
I also sent message on their facebook page and also not got any reply.

Pls refund or give me proper replacement...

Order:[protected], i ordered perfumes from unboxed site on 10th sept. Luckily got partial delivery of my order on 12th sept. One of the perfume (Narciso 100 ml for women) i received is a fake one. Smells very different from original & hardly stays for an hour.
Since 12th sept, i have already done ample emails & whatsapp messages but not even a single reply from unboxed team.

Even the option to return the product is inactive...

I Had ordered for 3 perfumes, .order no.[protected]..I had received 2 items out of 3 and now one of the perfumes still remain not delivered Till now it's only partially fulfilled and one of the perfumes is not been delivered worth 3900 all fully paid.

It's been over 2 months and till date no response on their numbers or customer service. Pls help with this Mohit guys no.

Worst is when you pay such amounts and then...

I tried to order 2 perfumes, the payment was debited and sent to their bank account still order was not placed. I have been trying to call the customer support like 100 times, the whatsapp messages are being delivered but no one is picking up the calls. Any leads on what i should do next? I have to get the money back.
Here's the number - +[protected]...

Ordered was placed on 18.June.2019.
This was for perfumes and online payment was made for Rs.2798.60.
The website says order was fulfilled however I have not received the products, the website provides tracking details on bluedart, which is invalid.
The phone number given has no response, there is no customer support or social media links which work.
There is no way to contact the people of this website....

I have placed an order request for jlow glow perfume on 19 aug 2019. My order number is #[protected]. I have not received any update on this about shipment. I have already paid for this order. The company has not sent me any shipping information yet. They have not replied to any of my emails that i sent to their email id.
I need the refund for the money paid by myself now. I have tried to contact them via mobile and emails but all my...

Bought a perfume from unboxed.in on 12th august 2019 now it is 24th till now they have not shipped the order number[protected]. Please don’t buy perfumes from unboxed.in and perfumery.in and from the project alternative sites.
Even sent a message to mohit the owner of the site who might have cheated thousands of people sitting in gujarat

Please help on this issue else will be escalating directly through court...

I ordered a perfume from this website on 15th of august 2019, which cost around 2999 inr. But i want to cancel the order that has been made by me. But their tricky website has no way to cancel to iour order. Infact, the contact number also invaild. I tried mailing them with given mail id on their website, but didn't get any reply.
I want to cancel my order and i want my money back from them....

I had purchased perfumes from this online site unboxed.in with order id[protected] on 16 jul 19. So far all efforts to contact the company regarding the non receipt of the items has failed. No reply call or tracking information is available. I feel cheated.
Their 30 sec call back is fake. Online assist they dont reply and email also no respone.
Regards [protected]@gmail.com...

I have ordered a perfume from unboxed.in on 7-May. I have paid for the product online.
So far, the product has not been dispatched yet. I tried to call their customer care number : [protected], unable to connect to it.
Tried speaking to their agent through online chat: the first one (Anna) said she will arrange a call back immediately with the customer sales team on 11-May. I have not received any call yet.
Tried speaking...

I purchased a perfume alexa by projekt perfumery on 25 th april, i did not get any order id or any confirmation for the same. I paid in full by online payment to them. All my efforts to contact them are futile, no responses to emails, customer service phone number does not pick up call or call ban
So i have no idea if my order has gone through.
What can i do now...

Hi i was regular customer of unboxed.in and bought many perfume and had never came across this situation basically i have ordered two issey miyake 75ml perfumes with ordered number[protected] when i recieved the stock one was good but other one was fake with very bad foul smell and when i called customer care number o[censored]nboxed the guy said me to fill the return form provided on wedside when log in and i did but no response for more than one...

I have bought 2 perfumes from unboxed.in when get on 16th march the perfume saw the quality was not matching the the standard i called and told them to take the perfume and make the payment of the same, they said will arrange a pick up sp far no pick up is arranged and now the phone no is not been picked

I have kept the perfume in the same condition kindly confirm what is the next thing to be done they are not receiving the...

My order has not been delivered. No reply from their customer support or telephone. My payment of 2, 100 /- not returned. This seems to be a fraudulent website.

I have sent them over 4-5 emails over the past months. There is no reply. Their telephone is not reachable. There is noone who replies to the chat notification on their website as-well. I would think a website like this should be shut-down....

I had purchased versace pour homme from unboxed.in. It was the unboxed version. They advertised on the website that the unboxed perfumes were 100% genuine. Not so. The first spray was disgusting and it smelled like stale socks. I contacted mr. Mohit khatri. He said he would return pick up the perfume and replace it for me. More than a month gone and nothing has happened yet. The perfume is boxed and ready for return pick up. I am advising...

I bought 4 perfumes of but i received only 3. I got "acqua di gio, for men, eau de toilette" of 200ml in place of 100ml with the cap and spray damaged and "1 million limited edition for men eau de toilette 100ml" was not sent (Missing), "aqua by roberto cavalli" damaged. What is even worse is all the 3 perfumes i have received are fake. One cannot get it touch with them on the returns link provided on the website as it does not show your...

I bought a perfume from unboxed.in which costed around 12k for rs.4, 899.30 during the new year offer (Order #[protected]. Eventhough the deal was too good to be true, i went ahead and bought the perfume as the fan following in social media for the this site as well as its sister sites were good and my existing bottle of the same perfume was getting over.
After getting the product, i realised that i was cheated smartly. Eventhough the...

Dear Sir/Maam,
I had ordered two perfumes online from this site on 04 November 2018.I have not got the product delivery till date. Inspite of regular mails and reminders to the company, there has been no response from their side on either processing a refund or delivering the product.
no ethics or commitments!!!
no email responses no call pick up.

1. Order ID: 6795241 Date Added: 04/11/2018 not delivered...

Hi, Im Ernest.

Before buying from Unboxed i saw its testimonials and researched about the genuineness of their products. I even saw few complaints here and then decided to buy from Unboxed.in. I bought a Polo Ralph Lauren Blue perfume which is my favorite and have been using from long time. The perfume got delivered withing 3 days and i was soo happy and excited. as i opened there was a little spillage which was ok with me,...

I had ordered thrice from unboxed which were good enough, this time i ordered to gift my husband - hugo boss night for 1599₹ and the order i received is completely fake. Just after few days i went to mall. And purchased original which cost me but but got premium one. Now since 2 weeks i am following up with unboxed several names like - shruti, tanisha, cust care and mohit himself but responses are fake too. Either no one will respond calls...