Unilever India Modern Bread — poor quality of bread

Address:

Ernakulam, Kerala

At (12:00 pm ) on[protected] Wednesday) i had 3 pieces of modern bread which i got it from to marketing partners. I am writing this to let you know that i became seriously ill with food poisoning after consuming your Bread.I was hospitalised for 3 days for the same reason. I have been advised by my GP that the food poisoning almost certainly resulted from the bread which contain fiber piece which belongs to your company. Even your health inspector came to check the same and agreed that it's there mistake .This is because your bread containing fiber pieces inside it. I had a word with your health inspector, Quality department Head, Admin head "Mr Sunil " and also your Sales Manager "Mr Ajit" .I have Co-operated with your company since last one week till now.Your company's sales manager "Mr Ajit " who came yesterday to see me wanted a copy of the bill and Bread piece and he assured me if it's proved that this bread belongs to your company then we will get the approval for the compensation within 10 mins for what ever amount we demand.He said Hindustan Unilever Ltd is a part of modern and he is a sales manager from Hindustan Unilever Ltd he said our company will easily give the compensation if it's there bread .We have all the proof and recording for all this conversation to proof the same. Since i was a happy customer of modern bread since last 10 years so i handed over a copy of the bill and Bread piece to your company today at 12:00 pm .Which was tested in your lab today and I got a call from your company they agreed that it's your bread . You are legally obliged to serve food which is fit for human consumption under the terms of the contract between company and consumer. Your failure to do so indicates that you are in breach of contract. As a result, we are legally entitled to receive compensation from you for our pain and suffering, loss of earning, out-of-pocket expenses and Mental harvestmen .We have co-operated alot thinking that modern company being a part of Hindustan Unilever Ltd" will deal with this matter in high priority manner because customer health should be more important for a food manufacturing company. So i was not disclosing this news to the media and was looking for a positive response from your company.Though local media channels are calling me to get the name of your company and they are ready to publish the news Since your companies Sales manager Mr Ajit Assured me that if your company get the bread sample and if the results are positive then he will be get the approval for the compensation within fews mins reports came at 5 pm on Tuesday but till now no outcome your company is asking me to wait again till tomorrow morning .This is the last email from my end for your company if i am not getting any positive response by tomorrow before 9 am then i will be forced to go to the local media with all the proof .I hope this won't be a good remark for a big company like "Modern " to have such a poor customer service .But i am thankful to your company that they being honest to me and accepted that this bread belongs to your modern company so will hope that you will get back to me with positive response ... Yours sincerely Unfortunate, . "Ashish Poddar"