[Resolved]  Uninor — Simcard Blocked

I Purchased the Uninor Sim ([protected])from Local dealer in Margao 12th Aug, Document(ID Proof), photograph were given same day. Sim got activated on 14th Aug. after 8 days of working, Services were stopped. I Went to Local dealer, he asked me to complaint it to customer care. I Called and got instruction to resubmit my document to same local dealer. next day i Delivered my document and a photograph, he said after 3 days it will get back in service, I waited for a week and checked. on 25th Aug I Got a call on my alternate no from Local distributor that they received my document, sim will get active next day. Waited for 3 days, again called back same no, response was very bad saying you have not done initial verification and all other stuff. Every 3rd day i called that local customer care, they said next day it will get active. I was asked immediately Recharge and sim will get active.Did same as told but no result. Yesterday I finally visited That Local customer Care at Colva Goa. Uninor Rep said Today it will get active, So far still not active. Really disappointed with Such kind of Services.
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May 22, 2017
Complaint marked as Resolved 
Uninor / Telenor customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2015
Uninor / Telenor Customer Care's response
Hi Sunil, we apologize for the inconvenience caused to you. We have noted your concern and forwarded the matter to our care team. Please be assured that your query will be resolved soon.
Sep 14, 2015
Updated by Sunil Lotlikar
It is One Month today and My sim is still blocked by Uninor, Other day i.e on 10 sep I had called Uninor rep in Colva, Goa person called Bari at his no [protected] Asked him why my number is still not active, He said document is sent to Local dealer for their stamp, Sim will get active next day before 4.00 pm. I told him everyday you gave me excuses which are different and I doubt now that you have used my two sets of document for Illegal Activities, May be getting Simcard for Anti social persons for better rate, warned him that I 'm going to such file Police complaint against them, . He responded that how nicely himself is talking and telling the reasons, which i should accept as Favor from him. I feel that such persons are kept by Uninor to talk and Not assist customers. Today I really doubt that UNINOR is occupying the Documents from Innocent persons and Assist Anti social persons for getting Local sim cards.
I want my documents back from uninor. I need response from Uninor. Pl treat as my Official complaint.
Otherwise I will have to approach Local Police for getting my documents back.
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