Uninor / Telenor — amount not refund

Address:500081

I am recharge my mobile no:[protected], on[protected], through sbi card. recharge failed . The amount not received . pl verify at your end.
Transaction History
Date Time Amount Payment Mode Transaction ID Status Description
25-01-18 12:17:52 `60.00 Bank Payment 250118-[protected] Fail Your recharge got failed.Hope you have got your refund. If not now please contact to support.
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Hi,
There is unnecessary money deduction without even activation of any service, there is deduction every month and I can't get rid of this issue, customer care is not responding help me out of this issue

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    Uninor / Telenor Phone
    +91 90 5909 0590
    +91 91 2509 1121 (From Uninor Number)
    +91 91 2209 1220
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    1-10-39 to 44, 3rd Floor, Gumidelli Commercial Complex, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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