Uninor / Telenor — Blocked sms

Mayur.mehta

from Mundra, Gujarat

Address:

Kutch, Gujarat, 370421

[protected]
With reference to above complain number, my problem is that sms outgoing is blocked due to some problem since two years on my number. I am unable to send any sms from this number so i can't port this number also. I register complain to customer care executive, the executive had closed my complain providing reason that " outgoing sms facility has been barred due to sending a spam/ promotional sms. But it's not blocked today it's years old. The outgoing facilities should be activated soon. My problem is not resolved yet. While asking them to provide time frame for resolution they are not giving proper answer and says that they can't say how much time it will take. Request you to justify my problem.

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Comments

pankajk.garg

from Mathura, Uttar Pradesh

Sir, there is regular unusual deduction of Rs.5 against the pack activated on my telenor number [protected], without any permission or information to me. i am very much puzzled with this attitude and planning to quit from telenor services. you are requested to kindly refund back my rs.5 deduction immediately in my phone account [protected].

Niranjan Gajbhiye

from Jabalpur, Madhya Pradesh

Sir, as I have done online recharge of Rs.128/- on this mobile no
[protected] from telenor site on 05/10/2016 from my SBI bank a/c. At the time of transaction Rs.128/- is deducted four times from my bank a/c but still I do not received any refund amount or balance .So please do the needful process.