Uninor / Telenor — I am complaining about recharge through upi address

Address:West Champaran, Bihar, 845105

I am recharge my uninor mobile through upi address but my recharge not done & my balance deduct from my bank account. When i complain to bank, bank say your transaction is successful so please contact to service provider . I call to uninor customer care about this transaction uninor say your transaction unsuccessful so please call to bank.
What is this, please help me and resolve my problem.
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My first sim has been lost, i got second sim on the same number but when i inserted in mobile it shows error code 44 and its network is not coming in mobile .

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