Uninor / Telenor — Unauthorised advertising by Telenor for incoming calls on Telenor network

Address:Nashik, Maharashtra, 422013

This grievance is against Uninor company for illegal advertising and wasting time of millions of people, daily.

If any call is made to a person holding Uninor connection, the caller gets to hear a recorded Uninor ADVERTISEMENT for 15 Seconds, thereafter the call connecting tones/beeps come on which may last anywhere between 5 to 10 seconds. The advertisement mostly is about talk time available on Uninor.
So every call to Uninor customer takes anywhere between 20 To 30 Seconds.

Out of this, first..15 Seconds are illegal advertisement.

My grievance is as follows
1. Can a telecom company use the time of callers (who may or may not be Uninor customers) to broadcast advertisement.
2. Daily millions of minutes of callers time is getting lost as they are forced to hear this advertisement. Is this legal and ethical?
3. Many times people call a number again and again. Everytime, the same ad is played for... Seconds only to be told at the end of advertisements that the uninor number is out of coverage.
4. Any emergency call, like one made to doctor, first 15 minutes are wasted in advertisement, which is risky.

I strongly urge you to stop this unethical practise followed by Uninor.
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Uninor / Telenor customer support has been notified about the posted complaint.
Sep 15, 2016
sahhasan345's response
calls and sms
Complaint comments 

Comments

Hello sir,
I have took a new telenor connection 4 days back, today It is activated, I called to televerification, after that it is not activated, please try to activate my new telenor sim([protected]).contact my alternate number([protected]).

Thankyou,
Ganesh.
I have lost my sim card uninor prepaid no.[protected].Please kindly block this no.Immediatly.Please sent sir confirmation of sim card block at [protected]@gmail.Com.
Please give me details for my number calls and sms

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