Union Bank Of India — I am complaining about cash withdrawal from atm.

Address:

110089

Dear concerned person,
I harsh srivastav s/o sh. Vinod kumar srivastav, r/o b-4/43, rohini sector - 17, new delhi - 110089. This is to bring in your notice that i was withdrawing cash from icici bank atm situated at rohini sector - 16 near bharat petroleum petrol pump. I have withdrawn a cash of 7000rs on 8th june but it was not withdrawn as there was some mechanical issue in machine. As i didn't received cash but the amount was deducted from my account. I was in atm between 1:30 pm - 2:00pm. For this we have informed union bank of india rohini sector 16 branch and they have asked us to wait for 10 days but still nothing worked out even after we were in regular followups for the bank but we didn't get any satisfactory answer as they were proclaiming that icici bank is not providing them cctv footage. Please its a humble request to considered it on priority and initiate the refund as it is a hard earned money. Kindly check and initiate refund for the same at the earliest. I had complained about multiple instances for this issue at rbi online complaint, visiting branch, phone complaints but never got any fruitful response.