Union Bank Of India — need to complaint against the employee

Address:

Chandigarh, Chandigarh, 160030

This is about the deposit complaint. I sahil kapoor, a reliable customer of your bank went to my home bank branch for depositing money and asked them about my account number. I have told the official that there are two accounts, one is 3119 on the name of sahil kapoor and i need an another one to deposit my money. What official did was he gave me an account number and i deposited my money in that account number without asking any other thing. When i tried to made an transaction from my account after some time, the transaction was not valid. I went back to my branch and asked ms sonia regarding this issue of mine. She exclaimed that you have deposited the money in loan account, which details are [protected] provided by them. When i asked them in detail about this thing their official have given me the loan account number, instead of providing me up with the savings account. Indeed of apologising the mistake they have done, they started putting the blame on me that it is your fault that you didn't carry your account number and we have given you whatever you have asked. I need to raise a question over here that does any individual know about their loan account number linked with their account and which official gives these details when he has been told for depositing the money and didn't he know that he had to i for me that this is your loan account before providing me with the number. The money which i deposited was of very urgent need. I request you to take an action against ms sonia, please make her realise for the mistake which was made. I urge you to please transfer my amount of rs2500 to my other savings account [protected]. I'll be. Very thankful and also if you punish ms sonia and the other official for the mistake they have committed, so that they should know how to deal with their respective customers. Just because of the mistake they have committed for no doubt of such a low amount, it is only me who has to suffer just because of them. I request u to quickly take an action against my complaint and please help me with issue. Because i can now rely on your help only. You can see in the above photo section that they have given me the loan account number of my account ending with 3119. This is such a blunder mistake made by the officials due to which i am the one whoss been harassed. Ms sonia who had a word with me about this issue didn't accept their official mistake and start arguing me in a very harsh tone. I recommend you to take strict actions regarding them and teach them about their ethics with the customer and for not supporting their official for anything they have done wrong. I hope that justice will be done with me from your end, so that civilians can have faith in you and don't fear to raise a complaint against these type of officials which we have been suffering in our daily lives. I wish that these type of officials should be teached a lesson, so that others should know what will be the consequences if they does anything unfair with their customers. Please give me a revert on [protected]@icloud.com, i am waiting 🤗