Union Bank Of India — upi payment failure

Address:56-32-3,kancharapalem,visakapatnam, Visakhapatnam, Andhra Pradesh, 530008

Respected authorities,
On the date 6 march, 2019 when i sent money through upi for an exam application transaction failed in website:rrbbhuweneshwar, but i received a message from bank that rs.500 debited from your account through debit swipe and not made a refund of deduced amount till the date. I complained any were but no response from anyone. I sent a mail to [protected]@unionbank.com but i haven't get any reply.
So plz resolve my issue soon..
Hope you people can understand a student problem.
Else would tweet to #rbi #unionbankofindia #pmo will be my last option.
I provied necessary screenshots.

My transaction no:[upi ref no. (Protected)]
Amount:500
Date:6 march, 2019
Time:6:40 pm
Contact my mail id:[protected]@gmail.com

Thanking you
R. Jagadesh
+3 photos
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Sir branch telibandha raipur chattisgarh
Me mera govt Loan ki file wha ek week se jyada day Ho gya hai jo pahuch chuki hai mgr is subject me bm sir NE Abbi tk koi responce bhi Nahi Dia hai Mai chatti hu ki bank hmari Help kre taki hum jaise yuva Apna business start kre jab govt help kr rahi hai to sir bank help nahi kr rahi hai
Thanku sir

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