Union Bank Of India — UPI transaction failed. Refund to bank a/c

Address:	Dehradun, Uttarakhand, 248001
Website:	Phone pe app and UBI

UBI A/C NO. [protected]
Name: Anurag Mishra

Sir/Maam
I was transferring money using Phone pe app on[protected] from my UBI a/c to SBI a/c. First transaction of Rs5000 failed .I tried again and it failed again. Phone pay app sent a message of amount reversal to my account vice UPI ref no[protected] and[protected].but my UBI a/ c was debited for Rs10000. Bit the SBI was not credited with the amount. I called Phone pe and they said the amount is with UBI suspense account and I should call UBI. UBI call centre did not give a favourable response. Now I'm at a loss how to get the money refunded back to my UBI a/c. Kindly guide me. Thanks.
Email [protected]@gmail.com
Ph. [protected]