[Resolved] United Bank Of India [UBI] — payment not successful

anup[ bhattachjarya

from Ghatal, West Bengal

Address:

721166

I have paid rs. 8000 for my csc wallet account transaction is not successful, at 25/12/2017, 09.52.12 am and transaction no is[protected]payu/[protected]. But it's showing that digital txn failed goo. Gl/4g2ww3. The amount of rs.8000/-has been debited from net banking form my a/c[protected] but my csc wallet don't make payment successful.
Therefore, i request you to take necessary steps and arrangement for this same. And refund my money.
Thank you,

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Aug 5, 2021

Complaint marked as Resolved

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Comments

KUNTAL CHAKRABORTY

from Hojai, Assam

I was booking a railway tickett through IRCTC, my acct was debitedby Rs 170/- but ticket was not reserved on 07/01/18 at 08:26:48, my a/c no is[protected], pls credit the amount which was debited. My ticket was booked on 2nd attempt. Please credit the balance as soon as possible
Thanking you
Kuntal Chakraborty

PayUMoney Customer Care's response, Feb 13, 2018

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

PayUMoney Customer Care

from Gurgaon, Haryana

Hi Anup,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team