United Bank Of India [UBI] — sent money but beneficiary not received

Address:QTRS. No : D 190 /2 , STPS TOWNSHIP, 723146

I have sent money from my ubi account[protected] on 5th may 2019 through 3 transaction as below but beneficiary not received .
TRTR/[protected]/[protected]. Rs. 6506
TRTR /[protected]/[protected] Rs. 12006
TRTR/[protected]/[protected] Rs. 12006
I go to bank manager at santaldih branch, but he said I can not do any thing.he said this is your fault.

Kindly check and refund amount..
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I booked train tickets from Paytm on 27.04.2019 but my booking failed. I Paid through a debit card whose amount was Rs. 170. Upon the booking failure, Paytm had returned the Rs.170 amount immediately to my bank account. But this amount has not been credited to my bank account since the bank . Please send the money quickly.

welding design and fabrication's reply, May 3, 2019
Debit card name =sunali kalita
Debit card number= 5089 4572 7000 4208

Bank a/c details
Assam gramin vikash bank
Name= sunali kalita
Branch = jagiroad
IFSC code = UTBIORRBAGB
A/C NO = 7270010027797
Phone no = 8638499909
Email = kalitaenggbk@gmail.com
Booking ID= 8087433332
Amazon has refunded my money into my bank account but the money is not came in my account.

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