United Bank Of India [UBI] — unwanted debit from account during internet banking

Website:ebank.unitedbankofindia.com

On 25th december, i was using internet banking portal o[censored]nited bank of india. I was trying to pay of 4000 rs.in another bank account o[censored]nited bank of india. Due to some technical problem, the beneficiary bank name changed to union bank of india during payment. Although i have seen a message showing "the transaction has been declined" in the computer screen just after the transfer attempt, 4006 rs. Has been deducted from my account. I have also received the same message in my mobile.
The mobile message is attached herewith. The imps ref no. Of the concerned debit is[protected].
I have also attached and a mini statement of the account. The 2nd transaction (Serial no 2) is the transaction in concern.

Detail of the bank account (Debited)

Name of account holder - sayan majumder
Branch - bckvv branch, united bank of india
Account no.[protected]
Ifsc code - utbi0bckc16 (The 5th character is zero)

Details of the bank account (Beneficiary)

Bank - union bank of india
Account no[protected]

For, correspondence - e-mail address - [protected]@gmail.com
- mobile no. - [protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Dec 26, 2017
Updated by 1991Sayan
I want the full refund in my account.
Complaint comments 

Comments

I transferred the payment of 1480 rs through my account to another account.The amount has been deducted from my account but another party didn't receive that amount. I went to the bank also and submitted my complaint there but they rejected my complaint and told me to lodge my complaint online.
I have swap my debit card for amount 3350 at RATNA ENTERPRISES on dt.23/12/2017 txn reporting failed. But amount 3350 debited from my account. plz check it and refund my money to my account

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    United Bank of India [UBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1349
    Pending
    0
    Resolved
    153
    United Bank of India [UBI] Phone
    +91 33 2231 0513
    United Bank of India [UBI] Address
    11 Hemant Basu Sarani, Kolkata, West Bengal, India - 700001
    View all United Bank of India [UBI] contact information