United Colors Of Benetton — Fade in colour

Address:

Aizawl, Mizoram

In January'2015 I purchased an UCB Jacket which I used very less because winter didn't last long this year. The colour of the jacket is black. Unfortunately the back side of the jacket faded and it became brownish black. But the colour of the front side remains same. If I have to pay 3500 rupees for a jacket, then this kind of outcome obviously is not expected from customer's end. I hope you could tell me a proper reason why it happened & please note I only washed the jacket once with ezee & dried it in reverse position under shade. I hope you will give me a proper resolution or else I won't ever purchase any UCB product in future.