| Address: | Lucknow, Uttar Pradesh, 226023 |
We had shopped at the phoenix mall lucknow, ucb outlet on 15 december 2019.
We were availing the offer 2 items free with 2 items. We wrongly purchased the item of 5999, thinking it to be rs. 2999, due to missing price tag. We realized after it got billed. At the same time we requested to remove this from the purchase order, and we can exchange with some lesser value product to keep the bill within limit.
The agent denied the return and offered us the any products of rs 5999. Value.
Eventually we ended up buying 6 products and getting only 2 free items with 4 items. We request you to consider this as complaint. And provide us amicable solution, so that we can be considered as satisfied customer as always with ucb.
Regards,
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