United Colors Of Benetton — Incorrect product received

I placed a order on August 3rd and received it on 24th Aug with an incorrect item. I mailed to c.[protected]@benetton.co.in by attaching the photo and video of the item and CCTV footage for the investigation. Till date I haven’t received any update. Did anyone please check and redeliver my items at the earliest. Order id# P03296097.

Thanks
Sathish