United Colors Of Benetton — Product status

Since 14 August I haven't heard from the customer care about my order P04383707. So if you can't deliver the item then please cancel my order and refund for the same.

ORDER NO. P04383707 I had ordered the product on 6th august and since then my product is showing it is in process and haven't shipped yet.

Even though the website mention the product will be delivered 2-7 working day. So kindly tell me the status of my item and when can i expect the delivery or if you can't then cancel the order.