United Colors Of Benetton — Refund not received till now

I have bought a pant from united colours of benitton around two months back as the pant was bit lose for me so I called the customer care and they said tht there’s no exchange of the pant hence they said to return the product after some days they asked for my account details and it’s been one month now and I feel like united colours of benitton Indian licensing is a scam please get involved in the issue and solve it and I need ti get compensation for it and take strict action against this matter