Hi
I Sarbjeet Singh Ph no [protected] have purchased clothes for my kids from your store at Bhupindra Road Patiala on 01.03.2021. After trying clothes for my elder son, its found that size of clothes is shorter than actual one. I have called to first store at Bhupindra Road, they simply deny to exchange the size . They told me that I have purchased the clothes in older articles and now they have closed the sale of that articles. According to them they have packed the stock of these articles and now they are forwarding the same to factory outlet. They told me to visit the factory outlet at Urban estate Patiala to exchange the same . After that i have visited the factory outlet at Urban estate but staff at urban estate out let have also denied to exchange the same. They told me that they have also not the articles to exchange.
This is my purchase from UCB and sorry to say but very bad experience on the service side.
Request you to please look into it and help me.
Regards
Sarbjeet Singh
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