United Colors Of Benetton — "unethical behaviour" "extra charges" "no bill received"

Address:

Nagpur, Maharashtra, 440010

We had recently shopped with united colors of benetton for rs 2273 in the first week of july and experienced a highly disappointing behavior from their staff.
We shopped for some garments for which no printed bill was received by us.
On top of that, we were charged for both vat as well as gst which isn't an ethical practice.
On confronting, the center manager o[censored]cb, nagpur (Central mall) and the employees behaved in a very unethical manner and started threatening us by giving examples of similar incidents that occurred in the past.
Their attitude was very adamant and very harsh.
We had never expected such shocking behavior from such an established organization.
Kindly look into the matter and do the needful.
We will be expecting a full refund of the money as not only charging us with both vat and gst was not the followed norm but the behavior and the attitude of the staff throughout the incident was very disrespectful and unethical.