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United Healthcare — Harassment form recovery team for the claim amount

I have claimed for an amount rs. 25600, with the claim number 1125249 for my mother's eye injection. I am being too much harassed for the claim amount to be settled unnecessarily by the recovery team poc named below.

Vaibhav devrukhkar [vaibhav. [protected]@uhcpindia.com]

I have already submitted all the required documents and for the exact same type of claim i have done previously also (You can refer the claim number 1055559) on the month of may 9thmay 2016. This time i have two consecutive claims to be processed for my mom's left as well as right eye injections. Other claim amount has been processed with the same set of documents where as for this claim the respective poc is asking for a receipt which i do not have to provide him.

However, i have called him several times to contact in his number but he was unable to receive the call. I have contacted him by mail but he has replied me back saying the receipt is needed to process the amount.

I need this issue immediately to look into and re-mediated as it's inconvenience for me to trust on uhc services.
My employee id is 444737 for your reference.

Harassment form recovery team for the claim amount
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    Kolkata
    West Bengal
    India

    Complaint categoryCategory: Insurance
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