United India Insurance Company Ltd — Non-receipt of ffgm insurance policy of retired employees of sbi (policy - b) health id cards of madhab mekap and monica mekap

Address:	Puri, Odisha, 752001
Website:	mohanmekap.com

From
Madhab mekap
Salabega lane,
Hospital square
Back-side of hotel sri rama
P. O. Puri
Dist - puri
Odisha 752001


I am an sbi executive pensioner drawing my pension from sbi badasankha of puri (Odisha) branch, code # 06944. My pf no. Is 0916625.
I purchased the family floater group mediclaim insurance policy of retired employees of sbi (Policy - b) on 29.03.2016 at the afore-said branch, paying the required premium of rs 5925/- for rs 300000/- coverage.Incidentally, my transaction id is 53113592.
My application with the copy of transaction sheet was delivered to the chief manager, z. O. Bhubaneswar on 31.03.2016 which was entered there in serial no. 908 and was sent to the united india insurance company ltd. Through tpa on 01.04.2016.
The problem, now, is that my repeated efforts and interactions with tpa have yielded no result in locating my application. After a lapse of 55 days, the uiic has failed to send health id cards of me and my wife. They have neither emailed me not sent any sms so far, though my mobile no. Is with them. Many employee applied for the insurance days after m have already received their id cards, but my data base is not ready as unline status on enquiry shows as no payment being received in any such account and my apf number is invalid. For your information, my pf number is correct and it was duly scrutinised by the sbi authorities before submission of my application. This is the worst service from any organisation i have ever come across.

More than anything else, i need my policy health card urgently in view of my impending eye surgery at shankar netralaya, chennai and my, own, treatment at apollo hospital, chennai.

It will be of great help and relief to me if the uiic immediately acknowledges the receipt and sends me e-icards, pending sending of id cards, so that i can undertake early treatment because delaying treatment may worsen the disease and complications.