United India Insurance Company [UIIC] — Authorization not received

Details:

1) policy no.[protected]p[protected]
2) name of insured : vishnukant daga

We tried to do cataract operation of my father in one of the authorized hospitals listed in tpa hospitals list. Auhorization was not received as per doctors and when i tried to contact mediassist team /united india insurance team there was no response from them. Atleast, we expect a reason for disapproval from the tpa but there was no response from any team even after doing continuous followup.