United India Insurance Company [UIIC] — claim not honored

Address:

Coimbatore, Tamil Nadu, 641025

Dear sir, i am n r natarajasivam. I am a bank employee in indian overseas bank. I have the insurance from united india insurance company (Mdindia) for cash less treatment. I had an surgery (Vestibular scwannoma) on head on 2016 september. And made a claim for the same in united india insurance company. My claim was 2 part 1 is from sree chithirai thirunal hospital, thiruvanathapuram. 2 is from kmch, coimbatore. The 2nd part of my claim was settled on october 2017, but from the 1st my claim on sree chithirai thirunal hospital thiruvanathapuram was on problem. The insurance company was saying that i didn't submit the 2nd page of the bill. They are saying that, they received only page 1 and 3. But the 2nd page is on backside of the page 1 of the same paper. I have told this to the insurance company. And also sent a xerox copy of the same, along with my scan report. (The insurance company asked for those papers). Mdindia also have the original bill copy. Now they ve closed my claim saying that they didn't receive the 2 page of my bill. It makes me feel worse.
I am ready to forward all the email exchange with mdindia if i get your email address please do the needful.. Your's sincerely n r natarajasivam