United India Insurance Company [UIIC] — Claim was rejected without proper intimation on reason/policy

Address:

Mumbai City, Maharashtra, 400072

I had a travel insurance policy by united india insurance co. ltd. with trawelltag cover-more programme, where my trawelltag assist no:[protected] and policy no:[protected], policy start date: 30.06.16 and end date: 15.07.16. i was travelling from 30th june 2016 till 15th july 2016. i fell sick with high fever, cold and cough, sore throat with viral respiratory tract infection during my travel during 4th to 7th july 2016. i had to get local medical help which costed me inr 5869.67. i had submitted all due bills, doctor’s prescription and credit card details of expenses according to policy rules and regulations. however, despite regular follow-ups, they would only tell me it is in process. finally, when i pressurised them they told me it has been rejected and that i would get letter communicating the same shortly. i received no such letter, despite again following up, they told me within a week on 10th october 2016. i have received no communication, and their reason for rejecting my claim as per the online communication of it being below deductible amount is unacceptable, since it has not been mentioned in the policy given to me.

I request your kind intervention and assistance in getting me my claim amount from the company.

I can send proof if you want it.