United India Insurance Company [UIIC] — delay in claim for the policy no.-[protected]p[protected]

Address:

Kanpur, Uttar Pradesh, 208001

My vehicle no. Up-78-bu4467 met an accident on 25th august-2017 at madhubani, bihar. I lodged the insurance claim in united india insurance company limited, micro office-madhubhani, main road, tilak chowk, madhubani, bihar - 847211.
After verification of surveyor, i also submitted the bills of car repairing & other relevant documents on 26th septemebr-2017. Thereafter, i used to regularly followup in both offices of kanpur & madhubani, but unable to receive any claim amount till date. Even i lodged the complaint in grievance redressal forum o[censored]iicl on 17th october-2017 but unable to receive any reply. Plz resolve the issue to maintain customer satisfaction.
Agent name-raju patel
Agent code-agd0116460
Mobile-[protected]
[protected]@rediffmail.com
Surveyor name-nilamber jha
Mobile-[protected]