United India Insurance Company [UIIC] — non-credit of hospitalisation claim amount - policy no.[protected]p[protected]

Hospitalisation claim no.[protected] of rs. 4944 in respect of policy no. [protected]p[protected] and mem id: uic54562877pnbrd of nirmal kumar mitra was passed and remitted through neft no. [protected] on 20/11/2017 favouring my a/c no. [protected] (As per information received) by raksha tpa. But the account was closed on 30/03/2016 at the time of my retirement from punjab national bank as a result of which the amount was not credited in the account and i have not received the same as yet. I have sent e-mail at [protected]@uiic.co.in on 03/01/2018 requesting to look into the matter and to arrange to credit the amount in my current savings a/c no. [protected], ifsc : punb0787000 of punjab national bank baguiati branch and subsequently reminder. But i haven`t received any response of my mail till date.

I attach herewith the copy of status of my claim sent by raksha tpa.

Claim status
Claim no. [protected]
Memberid uic54562877pnbrd
Unique policy number [protected]p[protected]
Insured name nirmal kr mitra
Patient name sumita mitra
Relation wife
Admission date/ discharge date 28-jul-2017 / 27-oct-2017
For the treatment of 14. Hypertension
Hospital name sankara nethralaya
Claim received date 16-nov-2017
Claim amount rs. 4944/-
Document check list
Document letter voucher

Cheque no. Neft[protected]
Pass amount rs.4944/- (Net payable)
Tds amount: 0
Deduction:
Dispatch date/courier name (Latest dispatch details) 17-nov-2017 autoshoot email sent (Email sent for claim pass)