Universal Sompo — Claim denied for car insurance

Address:	At Giringo post Balipatana Dist khordha
Website:	www.universalsompo.com

Dear Team,

I had purchase my Car Insurance from Universal Sompo through policy bazar platform on Nov 13, 2021 at the time of purchase I never had any claim from the existing policy holder (Iffco tokio) after a Month I had an accident then I went for claim and my vehicle was in Garage for around a month after that I receive my car, now I face another incident where My car went to the garage and this time my Insurance company is denying to cover inspite of taking the premium charges by saying you had took no claim bonus and you are not eligible for that, at the time of purchase I didn't have any claim. Neither they had communicated me nor any call to pay for NCB now he is saying they can't cover the claim.

My car is in Garage all my daily work is impacted, I m going through lots stress for such kinnd of insurance companies. we took insurance for peace of mind not to take extra stress inspite of paying premium

Please find the claim no : CL22199420
Company name : Universal Sompo General Insurance Company Ltd.
Victims Name : Bikash Mohanty
Mob : [protected]
Vehicle no : OD-02-D-2826