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[Resolved]  Universal Sompo — Health policy

Dear sir,
I made a cashless health policy with universal shampoo on 3 February 2020 so that if there is any health related problem in my family, I can enroll in the hospital but on 14 July my wife suddenly got chest pain and vomiting fever, that's why I got a doctor in Naveen Hospital According to the advice of the person, I was admitted to the emergency, I gave my policy to the hospitalists after 12 hours of being admitted for ₹ 10000, but when discharged from the hospital, my approval was rejected and I was told that your Approval has been stopped due to the patient's stones, but I contacted the hospital and the Universal Company and I told that there is no stone anywhere in the report of my patient's ultrasound. I got upset for 5 hours but had no hearing. Universal shampooers say that the hospital is at fault. The hospitalists say that they should contact their agents and universal shampoos. Then when they tried to contact, they again rejected the claim giving the reason to UTI, which was wrong. Then I tried to understand UTI from the doctor, then he said that there are many reasons for UTI, there was no such problem in your patient report so that the claim can be stopped.

Therefore, I request you to return me the expenses incurred in the hospital.
Thank you
Health Insurance Company: - Universal Sompo General Insurance Company
Policy Number: - 2825/60940774/00/000
Claim number: - 215180
Patient Name: - Monica Nagar w / 0 Dharmendra bhati
Date: - 14/7/2020. amount 18000
email id: - d.[protected]@gmail.com
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Complaint marked as Resolved Jul 21, 2020
Sir, after the message of Decline on the 16th, the company people have not contacted me. No mail or call

Complaint Status


[Jul 18, 2020] Universal Sompo customer support has been notified about the posted complaint.
Updated by Robinbhati Jul 24, 2020 Patient name :- Monika Nagar
Sir Kya update ha
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    3rd Floor, K V V Samrat, 217/A, 3rd Main Outer Ring Road, Kasturi Nagar, Bangalore, Karnataka, India - 560043
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