[Resolved] Universal Travels — sudden breakdown 3 hrs before departure | |||
I had booked for travel by universal travels from kumbakonam to coimbatore on 5th nov at 9.45 pm and at 6.45 pm, i had informed that the bus was breakdown and cannot run and we need to make alternate arrangements. During diwali period, no other buses were available, and we had to travel by engaging a cab all the way from kumbakonam to cbe expending rs.8000-10, 000/-. I want reimbursement from the travels concerned. Was this information helpful? | |||
Jan 2, 2019 Complaint marked as Resolved Universal Travels customer support has been notified about the posted complaint. Verified Support Nov 15, 2018 Universal Travels Customer Care's response It is clearly stated in the terms and conditions that in unavoidable circumstances the service can be cancelled without prior notice and the maximum liability is the ticket amount. We request you to read the terms and conditions before booking a ticket.
| |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
10%
Complaints
140
Pending
0
Resolved
14
+91 98 4222 1926
+91 98 4242 1926
Universal Travels #70, Omni Bus Stand Koyambedu, Chennai, Tamil Nadu, India
Post your Comment