[Resolved]  Universal Travels — sudden breakdown 3 hrs before departure

Address:641045

I had booked for travel by universal travels from kumbakonam to coimbatore on 5th nov at 9.45 pm and at 6.45 pm, i had informed that the bus was breakdown and cannot run and we need to make alternate arrangements. During diwali period, no other buses were available, and we had to travel by engaging a cab all the way from kumbakonam to cbe expending rs.8000-10, 000/-. I want reimbursement from the travels concerned.
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Jan 2, 2019
Complaint marked as Resolved 
Universal Travels customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2018
Universal Travels Customer Care's response
It is clearly stated in the terms and conditions that in unavoidable circumstances the service can be cancelled without prior notice and the maximum liability is the ticket amount. We request you to read the terms and conditions before booking a ticket.
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