UPI — charged rs. 514 for unconfirmed order

Address:New Delhi, Delhi, 110059

I am afraid to write this to you as i have been charged rs. 514 on 29/8/18 @ 20:29 hrs. From my hdfc bank account. That was a upi transaction, therefore neither nykaa nor hdfc bank is able to process the refund. Even after requesting upi quite a few times they have not done the needful yet. I am already get in touch with the hdfc bank, they are saying that they have not received the money from upi yet, that is why rs. 514 is not been credited back to my hdfc bank account. Upi people have stopped responding to my emails also. It's really torturing. Therefore, this is to request you to please help me out.

Regards
Anshu bhoj
[protected]@rediffmail.com
+91 [protected]
+3 photos
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Oct 14, 2018
Updated by B Rb
I am afraid to write this to you as I have been charged RS. 514 on 29/8/18 @ 20:29 hrs. from my HDFC bank account. That was a UPI transaction, therefore neither Nykaa nor HDFC bank is able to process the refund. Even after requesting UPI quite a few times they have not done the needful yet. I am already get in touch with the HDFC bank, they are saying that they have not received the money from UPI yet, that is why RS. 514 is not been credited back to my HDFC bank account. UPI people have stopped responding to my emails also. It's really torturing. Therefore, this is to request you to please help me out.

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