Address: | Mumbai City, Maharashtra | Website: | www.ups.com/in/en/Home.page |
I had an order shipped from china on[protected] and reached india on[protected] for custom clearance and scan with ups. Today, is 25th jan2018 and it has been a month since then and i have not received my consignment yet. Last update that is shown in their website is from 5th jan (Which was the same status on 26th dec2017) that -
"[protected]:08
In, mumbai, documentation required for import is incomplete or missing. We are working to obtain this information. / this package was abandoned by both the sender and receiver."
I have called them up, gave my details, email but all in vain. Seems like they doesn't give much values to customer issues/concerns and neither respects customers' time and money. I am just thinking of filing a legal complaint. I have seen similar post recently too, so is there any way to file an fir against this ups courier co. May be we can all sign an legal complain and sue them
I already lost other hopes of receiving my products and i can't wait anymore.
Please suggest, how we all can take legal proceedings against this co.
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