UPS India — customs duty wrongly charged

Tracking no.: 1zw809v[protected]
Shipment no.: w809v07c74g
Reference no.:[protected]uk
The consignment consisted of a single printed book (Correctly described in invoice), which is non-dutiable. Instead of filling in the boe as such, a wrong product description was entered, and i was charged duty and related costs totalling rs.545. Ups should explain or refund the amount.
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Oct 29, 2017
Updated by abasar
I may add that I have sent several mails to UPS directly, starting 13 September, but received no reply.
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